faq

Frequently asked questions

From pre-purchase to maintenance and new-build services, you’ll find clear information to help you understand what to expect before, during, and after your inspection.

What if the builder limits access during construction?

We work within site rules and safety. If access is limited, we note it in the report and suggest next steps.

Do you provide a punch list for my builder?

Yes. Your report lists issues with clear notes and photos so the builder can act.

Do you check installed appliances in a new build?

We check basic function where accessible. For full appliance diagnostics, we suggest the manufacturer’s guide or a specialist.

How long does a final new-build review take?

Often 2 to 3 hours, depending on size and level of finish.

Will the new-build report help with my warranty claim?

Yes. A clear report with photos makes it easier to document issues within the warranty period.

Do you verify building code on new builds?

We note visible concerns and workmanship issues. We do not enforce code but we flag items for the builder to address.

Can you join my builder walk-through?

Yes. We can attend and help you note items to address before closing.

When should I schedule new-build inspections?

Common times are pre-drywall and a final review before possession. We can discuss other checkpoints.

Do you attend the pre-drywall stage for new builds?

Yes. We review framing, electrical, plumbing, insulation, and air barriers where visible.

Can you inspect rental units or multiple properties on the same day?

Yes, if scheduling allows. Contact us with the addresses and we will plan the day.

How detailed is the maintenance report?

It includes photos, clear notes, and next steps. We mark urgent items and routine care.

Do you check for moisture issues in basements?

Yes. We look for signs of moisture and may use thermal imaging when helpful.

Will you move furniture or open walls during maintenance checks?

No. The inspection is visual and non-invasive. We do not move heavy items or open finished walls.

Do you test for mold or radon during maintenance inspections?

We look for visible signs and moisture concerns. For lab testing, we can refer you to a specialist service.

Can you check the furnace and AC during a maintenance visit?

Yes. We review the HVAC system as part of the inspection where accessible and safe to do so.

How often should I book a home maintenance inspection?

Once a year is a good rule. Some owners do it before winter or after the thaw.

Do you provide a maintenance plan after the inspection?

Yes. Your report lists priority items and routine tasks so you can plan budget and timing.

What systems do you check in a maintenance inspection?

Roof, exterior, HVAC, plumbing, electrical, insulation and ventilation, windows and doors, and visible structure.

What happens if you find a major issue?

We explain the concern, add photos, and mark it as a priority item so you can decide how to proceed.

How soon can you schedule a pre-purchase inspection?

We try to fit tight timelines. Call or email and we will offer the first available time.

Do you check the roof in winter during a pre-purchase inspection?

We assess what we can safely see. If snow blocks visibility, we note the limits and suggest next steps.

How long does a pre-purchase inspection take?

Most take about 2 to 3 hours, depending on the size and condition of the home.

Will I get photos in the pre-purchase report?

Yes. Your report includes clear notes and photos of key findings.

Do I need a pre-purchase inspection for a newer home?

Yes. Newer homes can still have defects or unfinished work. An inspection gives you a clear picture before you commit.

Can I attend the pre-purchase inspection?

Yes. We welcome you on site. It is a good time to ask questions.

Do you inspect condos and townhomes before purchase?

Yes. We inspect units and note limits where access is controlled by the condo board or property manager.

Can I use the report to negotiate my offer?

Yes. Many buyers use the findings to request repairs, credits, or a price change.

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Whether you’re buying, maintaining, or moving into a new build, we’re here to help with clear, reliable inspections.

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